By booking a service or submitting a form through our website, you agree to the following terms and conditions:

1. Design Services & Custom Orders

All custom design services—including but not limited to invitations, apparel, website design, social media packages, etc—require a deposit payment before work begins. This deposit fee varies depending on service. Once a design proof is approved, no changes can be made without additional fees.

2. Turnaround Time

Typical turnaround time for custom invitations and apparel is 7–14 business days. Website, wedding invitations, and branding packages may take longer depending on scope. Rush orders may be available for an additional fee.

3. Cancellation & Refund Policy

• Cancellations must be made at least 48 hours before your scheduled consultation or design start date.

• If canceled within the 48-hour window, a 50% refund of deposit will apply. After the 48-hour window deposit is kept. 

• No refunds will be issued once design work has begun or proofs have been approved.

4. Digital Products & Licensing

All digital designs are for personal or business use only. Redistribution, resale, or reproduction without written permission is strictly prohibited.

5. Communication & Revisions

We strive to maintain clear communication throughout the design process. Each project includes up to 2 rounds of revisions. Additional revisions may incur extra charges.

6. Privacy Policy

We respect your privacy. Any personal information submitted through our forms will be used solely for communication and project fulfillment. We do not share or sell your data.

7. Agreement

By submitting this form, you acknowledge that you have read and agree to these terms. If you have any questions, please contact us before booking.